發貨政策

Date: 1st May 2025

1. Shipping Area

We currently offer shipping services only within Hong Kong (including Hong Kong Island, Kowloon, and the New Territories).

2. Processing Time

Orders are processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation.

Delays may occur during peak seasons or due to unforeseen circumstances.

3. Shipping Methods & Fees

We offer the following shipping options:

Note: Remote areas (e.g., outlying islands) may require additional time.

4. Tracking & Delivery Updates

Once your order is shipped, you will receive a tracking number via email/SMS.

If no one is available to receive the package, the courier may leave a delivery notice for pickup at a designated location.

5. Delivery Issues

Failed Deliveries: If the package is returned due to incorrect address or unavailability after multiple attempts, a re-shipping fee may apply.

Damaged/Lost Packages: Please contact us within 48 hours of delivery with photo evidence for assistance.

6. Contact Us

For any shipping-related questions, please contact:

購物車